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Baya Hotel By Shanaya Patong, Phuket

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From42US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

34/66 Prachanukroh Rd, Phuket, Thailand
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Getting around

A list of all available modes of transport

City Center
Phuket4300 ft
Airports
Phuket (HKT) 22.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Elevator

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
  • In-room safe
  • Balcony

Media

  • Television
  • Telephone
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Location

34/66 Prachanukroh Rd, Phuket, Thailand
Map view
34/66 Prachanukroh Rd, Phuket, Thailand
Nearby
Broadway Theatre
Phuket Simon Cabaret
1600 ft
32 Prachanukhro Rd
Night Market Patong
500 ft
Restaurants
Le Brooklyn Patong
200 ft
Prachanukroh Road 34/62
Happy Fish
300 ft
34/16 Pracha Nukhro Road
Mai Tai Resturant
700 ft
Beach road
Baan Larb Restaurant
600 ft
32/3 Prachanukom Road
Mojo
800 ft
188 Phang Muang Road
The Silk Cafe
900 ft
3/3 Phang Muang Sai kor Road
Le Touareg
700 ft
7/20
Sukcheewa Restaurant
700 ft
Sirirat Rd.
The Woey Hey
900 ft
18 Phangmuang Road
Mr Tu Thai Food
900 ft
32/3 Prachanukhro Rd
Happy Dumpling
1100 ft
52 Phangmuang Sai Kor
I Kroon Cafe & Hotel
2000 ft
78/8 Na Nai Road

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
5.2
Location
7.4
Service
5.0
Dining
5.6
Guest reviews
8.0/10
based on 5 reviews
6.9
6.9/10 based on 174 reviews
Matthew
United Kingdom, February  2025
5.0/10

My stay at Baya Hotel was quite disappointing. While the location was great, just a short walk to Patong beach, the overall experience was marred by poor service and the condition of the place. I encountered issues like an unhelpful staff and an unpleasant room, which made my trip less enjoyable than I had hoped.

Rooms
5.0
The room I received was not what I had booked, and it felt rundown with leaks and mould present.
Service
5.0
The staff seemed unprofessional and unhelpful, often ignoring my requests and not providing clear information.
Location
9.0
I appreciated the hotel's location, as it was just a 5-minute walk to Patong beach.
Dining
5.0
I didn't have much dining experience at the hotel, but it would have been nice to have more vegetarian options available.
Facilities
5.0
The rooftop pool looked inviting, but I had to walk to another building to access it, which was inconvenient.
Marc
United Kingdom, December  2024
6.2/10

I had a mixed experience at Baya Hotel By Shanaya. While the location is fantastic and very close to the beach, I found the overall condition of the hotel to be quite disappointing, with cleanliness issues and unsatisfactory service.

Rooms
5.0
The room was spacious with air conditioning, but I discovered cockroaches which made my stay uncomfortable. I requested a room change but was told they were fully booked.
Service
5.0
The service was lacking significantly. The staff was rude and uninterested, especially when I needed assistance with my bags. Also, check-out procedures were poorly managed.
Location
5.0
I really appreciated the hotel's location, as it was very close to Patong beach and nearby a great market to buy food.
Dining
5.0
While I didn’t have extensive dining options, I did enjoy the watermelon and pizza.
Facilities
5.0
The facilities, including the pool, seemed neglected, which was disappointing given the potential of the hotel.
Sebastian
United Kingdom, October  2024
6.6/10

My stay at Baya Hotel By Shanaya was quite disappointing. Despite its great location near Patong Beach and local markets, the service and facilities left much to be desired. The air conditioning was malfunctioning during my entire visit, and the bathroom had issues as well. 😞

Rooms
5.0
While I had a room with a balcony, the air conditioning didn't work, which was unbearable in Phuket's heat.
Service
5.0
The customer service was lacking; I waited a long time for help with my air conditioning and the staff seemed dismissive of my concerns.
Location
8.0
The hotel is conveniently located next to the market and close to Patong Beach, making it easy to explore the area.
Dining
7.0
I enjoyed the watermelon and big salads at the dining area, which were refreshing after a long day in the sun.
Facilities
5.0
Unfortunately, none of the advertised amenities like the swimming pool or shuttle service were operational during my stay.
Emma
United Kingdom, October  2024
7.2/10

My experience at Baya Hotel By Shanaya was quite disappointing. While the location is fantastic, being very close to Patong beach, the service and room quality left much to be desired. I encountered delays upon check-in, a lack of professionalism from the staff, and several issues with my room, including cleanliness and maintenance problems.

Rooms
5.0
The room I was given was not what I booked, with two small beds instead of one large bed. The overall condition of the room was below par, with dirty sheets and towels.
Service
5.0
I faced rude and unhelpful staff throughout my stay. From the check-in process to my requests for assistance, the attitude of the staff was unimpressive.
Location
5.0
The hotel is excellently located, just a short walk from the beach, which was definitely a plus for my stay.
Dining
5.0
Although I didn't dine there extensively, I did enjoy some traditional local cakes during my stay.
Facilities
5.0
Unfortunately, key facilities like the Wi-Fi and swimming pool were not functioning properly, impacting my overall experience.
Penelope
United Kingdom, October  2024
5.8/10

I had an enjoyable stay at Baya Hotel By Shanaya, with a fantastic location just a short walk from Patong beach and local night markets. The rooftop pool was a highlight, offering a great place to unwind. However, I did experience some challenges with the service, including slow responses from staff and cleanliness issues in my room.

Rooms
6.0
The room was quite spacious and clean upon arrival, plus it featured necessary amenities like air conditioning and a lovely balcony. However, I did encounter some cleanliness issues, such as ants and dirty sheets, during my stay.
Service
5.0
While most staff were friendly, I faced some frustrating moments, such as the lack of urgency in addressing my room's cleaning needs and a bit of rudeness from one staff member when I asked for assistance. It felt like they could improve their customer service skills.
Location
10.0
The hotel's location is perfect, being just a 5-minute walk to the beach and near some excellent night markets. This made exploring the area really convenient for me.
Dining
6.0
I only had breakfast at the hotel, which was okay, but I found the dining options were better explored at local markets nearby.
Facilities
7.0
The rooftop pool area was a lovely retreat during my stay, spacious and great for relaxing. However, the condition of the pool and lobby could use some improvement.
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25Apr2025Select date
Rooms and Guests2 Guests, 1 Room